Useful Championships Information

Our Philosophy

Our philosophy is simply to be the best. Here are some ideas that we believe will create a great experience for both our guests and our staff:

    • Remember that first impressions are lasting impressions
    • Strive for excellence and deliver your best
    • Put customers first and understand their needs and surpass their expectations
    • Enthusiasm is essential - be passionate about what you do
    • Being a team player is key to success - support your colleagues at all times
    • Use your initiative and be prepared to be flexible.
    • Give that extra 5% - pay attention to detail
    • Work hard and enjoy the experience of being part of some great British events

Smile and have a good time! We would like you to look back at your time with us as the best job you had all year.

FMC

At FMC we do our best to support the people whose help we rely on throughout the fortnight. In this section you will find information on subjects that we are frequently asked questions about. If you have any questions that is not covered by the below information do not hesitate to get in touch with the recruitment team.

Accommodation

Unfortunately, we are not able to offer or assist with accommodation for you. If you have friends or relations in or around London we suggest that you contact them to see if you can stay with them.

Interviews 

If you are looking to work with us for the first time or are being considered for a promotion we will require you to attend a face to face interview session at the All England Lawn Tennis Club. These are held from the beginning of February till around the start of April. Please be aware that you will be expected to pay for your own travel to your interview session. All information will be sent to successful applicants to let them know if they have reached this stage via email.

Training Sessions

During the weekends prior to The Championships you must attend a training day that is tailored to your position of work. Your training day will allow you to learn more about the role as well as service training before the event starts these include:

      • To gauge the length of your journey time to work and to find your best route
      • To discover how you will enter the site
      • To register and collect your staff pass for the fortnight
      • To find out where the uniform store is and to collect your uniform for the first day
      • To find out where the staff rest facilities are
      • To find out where your unit is located within the grounds
      • To learn what your unit's service standard and menu specifications are
      • To meet your managers and colleagues
      • To have localised health and food safety training
      • To have specific service training

Meals

Staff food is provided free of charge in the designated Staff restaurants. Your meal break arrangements will be discussed with you during your induction day.

Period of Work

The engagement period for The Championships, Wimbledon 2016 is 27th June to the 10th July 2016 inclusive. You will need to be available for the whole period but you are not guaranteed that you will be working for the entire tournament. This depends on the requirements of the business and the opening days of your unit you will be advised of your schedule nearer the time. Please be advised that the middle Sunday is usually a day off for many areas, but you must still be available to work should the order of play and the weather dictate. We require a number of staff to work from May - August, so please do indicate on your application the earliest dates you are available.

Payment

You will be paid weekly, in arrears, by BACS into a UK bank account. If you are self-employed you must contact a member of the recruitment team to ensure that you are registered as a vendor with Compass Group. This must be completed prior to the tournament.

P45s are issued ONLY upon request any time from the end of July.

P60s are automatically issued at the end of the tax year and uploaded to your online ePayslips account.

Holiday Pay

Holiday pay accrued for PAYE employees, over the period of The Championships, Wimbledon 2017 is issued ONLY upon request. You have until the end of August to request any monies owed from the Championships. For PAYE employees working outside of the Championships, the holiday year runs from 1st April to 31st March.

Security

All staff will be issued with a photographic security pass which will gain access to the grounds, and which must be worn at all times whilst at work.

You must respect the stringent security measures that are taken during The Championships and comply with all rules applicable to FMC staff. These will be explained to you at your induction.

Uniform

FMC takes great pride in the personal presentation of the teams at Wimbledon. We invest a lot of time and money in our uniforms to ensure that they are not just smart and practical but also pleasant to wear. The linen team wash and iron your uniform for you and you can exchange your old uniform for a clean set as often as needed. All we ask of you is that you take great care to wear the uniform correctly and with pride.

Management

You will be provided with a shirt, tie and apron. In addition you will need to provide the following:

Skirt:
Black, formal classic style and must be knee length.

Trousers:

Black, formal classic style - skinny jeans or leggings will not be permitted
Tights/Stockings:
Flesh-coloured 15 denier. Woolly or opaque tights will not be allowed.
Socks:
Black with no pattern.
Shoes:
Black, well-polished, enclosed and low-heeled - ballet pumps or converse trainers will not be permitted

Chefs

Please provide your own chef whites, closed-in safety shoes, black trousers, black skull cap, white neckerchief and a set of knives

Hospitality Catering Staff

You will be provided with a shirt, tie and apron. In addition you will need to provide the following:

Skirt:
Black, formal classic style and must be knee length.

Trousers:

Black, formal classic style - skinny jeans or leggings will not be permitted

Tights / Stockings:
Flesh-coloured 15 denier. Woolly or opaque tights will not be allowed.
Socks:
Black with no pattern
Shoes:
Black, well polished, enclosed and low-heeled - ballet pumps or converse trainers will not be permitted

Public Catering

You will be provided with a polo shirt, apron and head wear. In addition you will need to provide the following:

Skirt:
Black, formal classic style and must be knee length.

Trousers:

Black, formal classic style - skinny jeans or leggings will not be permitted

Tights/Stockings:
Flesh-coloured 15 denier. Woolly or opaque tights will not be allowed.
Socks:
Black with no pattern.
Shoes:
Black, well-polished, enclosed and low-heeled - ballet pumps or converse trainers will not be permitted

Kitchen Porters

You will be provided with a polo shirt, apron and head wear. In addition you will need to provide the following:

Skirt:
Black, formal classic style and must be knee length.

Trousers:

Black, formal classic style - skinny jeans or leggings will not be permitted

Tights/Stockings:
Flesh-coloured 15 denier. Woolly or opaque tights will not be allowed.
Socks:
Black with no pattern.
Shoes:
For back of house roles only you may wear trainers however these must be black, sturdy, slip resistant in good repair and look smart.